General Terms and Conditions
General Terms and Conditions for Goldrush Online. Physical address: 66 Ontdekkers & Ruhama Road, Roodepoort, South Africa. Only for use by over 18’s| National Responsible Gambling helpline: 0800 006 008 or WhatsApp HELP to 076 675 0710.
To open an account with Goldrush, all clients must register on the website. Once completed, a confirmation email is sent to the client confirming their account details. Goldrush does not offer any credit facility to clients. Any dispute will be resolved with Goldrush directly.
The same person may not open a duplicate or multiple Goldrush account/s. In the case where duplicate / multiple accounts have been opened, Goldrush will immediately block the subsequent accounts created, with the initial and only account left open regarded as the legitimate and verified account.
In the case where a deposit/s of funds has been made and playthrough activated in the duplicate account/s, Goldrush will void all amounts over and above the initial customer deposit/s, and return the deposit/s amount to the customer. Goldrush also reserves the right to report any fraudulent-related customer activity in this regard to the South African authorities for further investigation.
No person may apply for an account or place a bet with Goldrush or enforce any debt arising out of a bet unless such person is a natural person (companies, close corporations, and other corporate entities are disqualified from betting); is at least 18 years of age; has completed an account application form in full, and has been accepted as an account holder by Goldrush.
Any person who completes the account application form warrants thereby that he/she has read, understood, and accepted these Terms and Conditions and all rules relating to betting on sporting events or horseracing, or any other lawful contingency published on this site from time to time and will be deemed thereby to have made an application requesting Goldrush to:
- conclude an agreement in accordance with these Terms and Conditions for the provision of a horse racing and sports betting service to such person (hereinafter referred to as “the Customer”);
- for the purposes of paragraph (i), to open an account in the name of the Customer, which application shall be deemed to have been granted, and the account shall be considered to have been opened if Goldrush informs the Customer thereof or accepts a bet or bets subsequent to receipt of the completed account application form.
Goldrush and its customers are bound by the Financial Intelligence Centre Act requirements.
The Customer warrants that all information provided in the account application form completed by him/her is and shall remain true and correct. The Customer undertakes forthwith, and in writing, to advise Goldrush of any and all matters or changes in details that might have bearing on an approved application or the Customer’s creditworthiness, legal capacity, or continued eligibility as a customer.
- accept an application for a new account;
- decline an application for a new account for any reason whatsoever;
- cease accepting bets from a Customer at its sole discretion for any reason whatsoever, and which reason Goldrush shall not be obliged to furnish or disclose to the Customer or any other person.
- the account application form has not been completed in full, and/or
- the information contained in the account application form is found to be incorrect or subject to a material omission, and/or
- any information required to be submitted in conjunction with the application form or requested by Goldrush before or subsequent to the submission of the application form is not provided by the applicant within the timeframe or manner or format that Goldrush may specify.
The Customer shall be solely responsible for the safekeeping and proper use of all his/her account details and other information that will enable him/her to place a bet. The Customer undertakes that he/she shall not apply for or hold more than one account with Goldrush; not apply for an account in the name of or on behalf of any other person, not permit or enable any other person to place a bet, directly or indirectly, by making use of such account reference number, username or personal identification number as is or may be furnished to the Customer by Goldrush from time to time. Accordingly, Goldrush shall not be liable to honour any transaction pertaining to any account so held or applied for or to pay out any winnings in respect of any bet so placed. The Customer indemnifies Goldrush against any claims, losses, or damages arising from such bets.
The Customer undertakes to notify Goldrush immediately in the event that the Customer’s account information is lost, stolen, misappropriated, or utilised by someone other than the Customer or the Customer has reason to believe that any of these circumstances has occurred. The Customer shall be liable for all bets placed with Goldrush and any payments made by/to Goldrush in respect of any purchase and/or transaction concluded on the Customer’s account prior to notification in accordance with this clause.
By accepting these terms and conditions, you agree that Goldrush is entitled to conduct any necessary identification, credit, source of funds, and other verification checks that we may reasonably require and/or are required of us under applicable laws or regulations or by regulatory authorities.
Additionally, the Player must provide the source of funds that the Player will use to place bets with Goldrush during the course of the relationship:
1. 1. Bank statement showing regular deposits into the customer account as salary payments
2. 2. Payslips over a three-month period.
Contingencies on which betting is offered:
Goldrush shall, at its sole discretion, determine the markets, events, or contingencies on which it shall offer betting.
Multiple bets are not accepted where the outcome of one part of the bet contributes to the outcome of another. If a client inadvertently or deliberately backs a related contingency in a multiple bet, the bet will be voided, and the stakes returned. Any multiples consisting of more than one selection from the same event will be deemed a related contingency, e.g. Bafana Bafana to win the semi-finals onto Bafana Bafana to win the tournament. Any multiples involving the same team or its players, or the same selection will be deemed a related contingency, e.g. Percy Tau to be the Man of the Match and South Africa to win the match.
Goldrush may from time to time determine a minimum or maximum amount that may be staked as a bet in respect of any market, whether in general or in any given case. It shall be the responsibility of the Customer to enquire before placing a bet on a market as to whether such maximum or minimum applies to that market and, if so, the extent thereof.
Goldrush may determine the minimum or maximum amounts that a Customer may win or lose in respect of a bet (“stop wins” and “stop losses”), whether in general or in any given case. It shall be the responsibility of the Customer to enquire before placing a bet on a market as to whether such maximum or minimum applies to that market and, if so, the extent thereof.
Goldrush may, from time to time and at its sole discretion, offer Customers the opportunity to place bets during the course of a certain event (“bets in-running”), on the provision that Goldrush may not accept bets in-running in respect of an event that forms part of a series of events over a period of time, and if the relevant event is not televised, no bets in-running shall be offered.
The nature and extent of any spreads offered by Goldrush shall be determined from time to time and at the sole discretion of Goldrush, and it shall be the responsibility of the Customer to enquire, before placing a bet, what the ruling spread is.
The Customer shall place his/her bets via the internet, or, if using the mobile betting platform, via the telephone number furnished by Goldrush from time to time or through such other electronic media as may be made available by Goldrush.
Irrespective of the origin or physical location of any telephone call or electronic signal pursuant to which bets are struck, any betting transaction between Goldrush and the Customer shall be valid only once such bet has been accepted by an employee of Goldrush situated at licensed premises operated by Goldrush, or electronically by a software programme operated from any such premises. Any such bet will be deemed to have been placed at such licensed premises.
Goldrush may, at its sole discretion, elect whether to accept or to reject a bet requested, or any component thereof. As a prime example, placing multiple bets on one market/match will result in your bet being void, i.e. you cannot bet for Team A and Team B to both win in the same match/market. This constitutes hedging bets and Goldrush reserves the right to void any similar “related outcome” bets.
The Customer authorises and consents to Goldrush recording each telephone conversation or electronic communication relating to any bet placed in such manner as Goldrush deems fit and to retain such recording as long as Goldrush deems necessary. The Customer acknowledges that Goldrush is required to keep such recordings by law and that such recordings may be used by Goldrush for the investigation and resolution of disputes which may arise between itself and the Customer or for any other lawful purpose.
The Customer shall bear the responsibility of ensuring that the bet is accurately placed and recorded by Goldrush. Goldrush shall furnish such confirmation of a bet to the Customer as may be required by law or reasonably requested by the Customer.
Goldrush shall accept bets during normal South African business hours and at such other times as Goldrush may deem fit. The Customer shall be responsible for ensuring that he/she has full knowledge of the rules applicable to the market within which the Customer proposes to place a bet. The placement of a bet signifies the Customer’s acceptance of the Rules published by Goldrush in respect thereof and of these Terms and Conditions.
While Goldrush will endeavour to ensure complete accuracy in relation to the announcement, publication, and issue of prices, off-times (starting times of events), and results, it does not accept responsibility for any errors which may arise in this regard and reserves the right to correct any such errors in such manner as it may determine at its sole discretion. The Customer indemnifies and holds Goldrush harmless in respect of any losses, whether potential or actual and direct or indirect, which may be suffered in consequence of any such error.
Any bet alleged to have been placed in respect of which the details are not recorded on or reflected by Goldrush betting terminals or wagering software or confirmed by voice recording devices will not be recognised by Goldrush. The time of acceptance of a bet shall be the time at which such bet was recorded on Goldrush betting terminals and/or wagering software.
Any bet accepted after the “off” or starting time of the event on which such bet is struck (other than bets in-running) shall be null and void and of no force or effect. Any bets taken on results already known at the time of the placement of such bets will be voided/cancelled by Goldrush. Additional or new markets may be made available by Goldrush from time to time. It is the responsibility of the Customer to read the "Market Rules" applicable before placing any bets.
Important: To guard against money laundering, a customer's deposit must be turned over at least once before withdrawal.
Customers are also obliged to regularly disclose their source of income to Goldrush.In the account application form, the Customer shall indicate that the Customer wishes to bet, against funds transferred via an electronic bank transfer, an amount of cash to be drawn by Goldrush as a deposit from the Customer’s credit card account. No cheques or cash deposits will be accepted as payment.
Should a Customer make a deposit of R10 000 or more, the Customer will be required to provide verified information to prove that the Customer (and not a third-party) deposited the money from their personal account.
The Customer acknowledges that Goldrush may impose a deposit fee on the Customer, to be held and applied as security for the discharge by the Customer of any amount which may become owing by the Customer to Goldrush. The Customer shall, under no circumstances, place a bet or attempt to place any bet amount which, calculated together with any other bets then outstanding, exceeds the Customer’s credit balance with Goldrush, or the net amount on deposit with Goldrush (after all adjustments in respect of taxes, winnings, and losses up to the time of placing of the bet). It shall be the Customer’s responsibility before placing a bet to determine whether his/her credit balance or cash deposit, as the case may be, will be exceeded by placing a bet.
If owing to a system malfunction or for any other reason, Goldrush accepts a bet, it shall be entitled at its election either prior to, during, or after the outcome of the event or contingency upon which the bet was placed, to honour the bet or to refund the Customer’s stake in respect of the bet without regard to any winnings thereon. Alternatively, Goldrush may restrict the size of any stake without notification to the Customer, to ensure that the credit limit or deposit, as the case may be, is not exceeded.
Acceptance by Goldrush of a bet over the credit or deposit limit, as the case may be, shall not constitute a waiver of its rights to collect from the Customer all amounts (including losses) arising from such bet, or to enforce the appropriate deposit limits at any later time.
****All these amounts are subject to change with traders limiting or increasing player’s restrictions
Goldrush shall debit the Customer’s account in respect of bets accepted by Goldrush on an ongoing basis. Credit card deposits may only be made by the cardholder whose name is displayed on the credit card, which must match the name in which the Goldrush betting account is held. (Unless verbally agreed on a recorded telephone line).
Goldrush shall credit the Customer’s account in respect of winnings and refunds accruing to the Customer in consequence of bets placed on an ongoing basis. The minimum withdrawal amount is R50.00. No interest shall accrue on any deposits held by Goldrush.
Goldrush will only pay EFT withdrawals to the same account number of which the deposited funds were received by Goldrush.
In the event that funds are incorrectly credited to a Customer’s account, it is the customer’s responsibility to notify Goldrush of the aforesaid error without delay. Unless otherwise notified by Goldrush, any betting transactions concluded by the Customer subsequent to the error shall be void. In the event of a debit balance in the Customer’s account owing to the acceptance of a bet in excess of the credit or deposit limit, the Customer shall:
a. within three (3) business days of a written demand by Goldrush for payment of same, pay to Goldrush such amount either by depositing the relevant amount directly into the banking account of Goldrush, in which event the Customer’s account number with Goldrush must be entered onto the base of the deposit Slip;
b. forward a copy of the deposit slip to Goldrush or furnish Goldrush with written authorisation, in such format as Goldrush shall require, thereby allowing Goldrush to recover the relevant amount from the Customer’s credit card company.
Goldrush shall not, under any circumstances whatsoever, be liable to the Customer if the Customer’s credit card company refuses to honour any claim lodged by Goldrush against the Customer’s credit card. No dispute of whatever nature between a Customer and the credit card company shall exempt the Customer from their liability to Goldrush in respect of payment and the Customer shall not be entitled to instruct Goldrush to reverse a payment instruction that has already been made to the Customer’s credit card company.
Goldrush shall not be responsible for any failure, malfunction, or delay of any electronic funds transfer unit or other credit card processing machine or its supporting or sharing network, resulting from circumstances beyond the control of Goldrush, or any damages, loss, or expense which the Customer may suffer as a result thereof, and be liable for any loss or damage suffered by the Customer as a result of the unauthorized access to any data or as a result of incorrect information supplied through an electronic funds transfer unit or other credit card processing machine or its supporting or sharing network.
The Customer shall be entitled to request the withdrawal of funds standing to the credit of his/her Goldrush account and the transfer thereof into a cheque, savings, or credit card account nominated by him/her for this purpose, by completing a Request for Electronic Transfer of Funds Form, available on the Goldrush website, and submit the same to Goldrush in such manner and format as Goldrush may determine and shall publish on its website from time to time.
The Customer shall be solely responsible for ensuring the accuracy of the information supplied in any Request for Electronic Transfer of Funds Form and, by his/her signature of such Form, shall warrant the accuracy thereof. Goldrush shall accept no liability for the payment of any amount requested into any banking account based in whole or in part on incorrect information provided by the Customer.
On receipt of a fully completed Request for Electronic Transfer of Funds Form, Goldrush shall perform such investigation as may be required to confirm that the amount requested by the Customer, after effecting all deductions or adjustments which may be required, is available to be transferred from the Customer’s Goldrush account to the banking account nominated by the Customer for this purpose. If the requested amount is not available in the Customer’s Goldrush account, Goldrush will inform the Customer in such manner it may deem fit, that the request has been declined.
In the event that the requested amount is available in the Customer’s Goldrush account, within 24 hours of confirming the availability of the amount, Goldrush will effect an electronic transfer of the requested amount from the Goldrush account of the Customer to the account nominated by the Customer, provided that, for the purposes of this Clause, Goldrush shall be deemed to have fully complied with its obligation to effect such transfer at the time of giving the instruction to its bankers to effect such transfer. The 24-hour period contemplated in this Clause shall not include such further period as may elapse before the requested amount is deposited into the banking account nominated by the Customer for this purpose, and immediately reduce the balance standing to the credit of the Goldrush account of the Customer by the amount so transferred.
Goldrush does not allow the opening of accounts with non-South African addresses, contact details, and/or bank accounts. Due to exchange control restrictions, no withdrawal request to a non-South African bank account will be processed. In the event of a withdrawal request to a non-South African bank account, all payments to fund the account will be reversed and bets cancelled. If you are unsure, please contact [email protected] to query whether a bank account will qualify for withdrawal.
Goldrush reserves the right to temporarily suspend or block an account and withhold any withdrawal payment to a customer, should it be identified that the means of initial deposit of funds into Goldrush is under fraudulent transaction investigation by third-party providers. Goldrush also reserves the right to report any fraudulent activity to the South African authorities.
Goldrush reserves the right to temporarily suspend or permanently block an account, and withhold any withdrawal payment to a Customer, should it be identified that the means of initial deposit of funds into Goldrush is under fraudulent transaction investigation by third-party providers, or if it is found that the Customer has uploaded fraudulent documents, or documents that do not identically correspond to, or recognise, the Customer in-question as the verified and authorised user of the account in-question.
Goldrush also reserves the right to report any fraudulent activity to the South African authorities. Should the Customer provide verified proof of their identity document or passport, the Customer’s winnings will be paid out and their account will be immediately closed subsequent to this payout.
Payout limits:
- Table Games: R5m
- Slots Games: R5m
- Lucky Numbers: R1m
- Crash Games: R5m
- BetGames: R5m
- Sport: R5m
- Goldrush is bound by the Financial Intelligence Centre Act, Act 38 of 2001, as amended (“FICA”), outlining the requirements in relation to identity and verification procedures, customer due diligence, the recording and monitoring of transactions, the retention of records and related matters. This ensures that the use of Goldrush is not unlawfully exploited for money laundering and financing of crime of any kind.
- Goldrush operates in accordance with procedures, restrictions specified by FICA. Where FICA does not specify such, Goldrush shall implement its own procedures and/or restrictions (in accordance with the law), in order to promote corporate governance and responsible betting. For further information on FICA, please visit www.fic.gov.za.
- Goldrush is obligated under FICA to establish and verify the identity of all new customers that open a betting account at Goldrush.co.za. Thus, the Goldrush account registration process are required to disclose the following details:
- Full names, South African Identity Number or Passport Number; Mobile number(s), and the Source of the Funds for the use of Goldrush betting account.
- Goldrush will request for a customer to provide proof their of identification and/or their residential address. Goldrush will thus adhere to the following:
- Only valid identification documents / Smart ID Card / Valid Passports may be transmitted to Goldrush via web upload or by email. Goldrush may require a true certified copy of the original.
- Goldrush reserves the right to accept the following forms of identification: a valid ID / Passport, provided that any such document has not expired, lists the full name/s, and bears a photograph of the Bearer / Customer.
- Goldrush will not accept Proof of Residential Address that is older that 3 months.
- By completing Goldrush online account registration form, you confirm and fully consent for Goldrush to conduct identification, credit and other verification, screening, and / or security, source of funds checks. Goldrush reserves the right to inform any regulatory authority having jurisdiction and/or the national Regulator of such checks.
- The Customer also consents that at anytime (during registration process or while holding a Goldrush betting account), Goldrush may furnish your details and particulars to third-party providers, including, identity verification, screening agents, network providers, financial institutions, credit bureaus or any other national and/or provincial governmental agencies, statutory bodies.
- As part of Goldrush’s FICA obligations, the Customer is required at Goldrush’s request (at anytime during registration process or while holding a Goldrush betting account), to furnish Goldrush with a copy of his/her legible and valid identity documents, passport, proof of address, proof of banking account details, and/or bank statement (not be older than three 3 months). If the Customer fails to provide any such document within the specified timeframe specified, the account may be suspended until the required information is provided to Goldrush.
- Goldrush is legally obliged to report the following to the Financial Intelligence Centre (“FIC”):
- Suspicious or unusual transactions and transactions entered into by persons suspected of any wrongdoing, illicit or illegal criminal activity, and/or behviour whatsoever.
- Goldrush reserves the right to suspend any account that has not met FICA requirements.
- Goldrush may at any time request a Customer to produce a hard or soft copy of their Identity document or smart card, passport and/or proof of residential address.
Goldrush may at any time adjust or cancel the Customer’s credit limit. Notwithstanding anything to the contrary herein contained, Goldrush shall be entitled to set-off any amount(s) due by the Customer against any funds standing to the credit of any of the customer’s accounts with Goldrush or to realise any security held by Goldrush and to use the proceeds towards payment of any amount due by the Customer to Goldrush.
Should Goldrush discover that irregular betting has taken place, Goldrush reserves the right to void the account of balances accrued from the irregular betting activity.
Account Inactivity and Balance Forfeiture
Goldrush reserves the right to deem an account as inactive if there has been no user-initiated activity (such as logging in, placing transactions, or updating account details) for a continuous period of 12 months. In the event an account remains inactive for 12 months, Goldrush reserves the right, at its sole discretion, to reset the account balance to zero without further notice. It is the responsibility of the account holder to contact Goldrush via Live Chat to request their original balance refunded.
A certificate signed by any director, manager, assistant manager, trader, or accountant of Goldrush (whose appointment need not be proved) stating the amount of the Customer’s indebtedness to Goldrush, shall be prima facie proof of such indebtedness.
Where relevant, all taxes required by South African law, are held by Goldrush and paid over on behalf of the customer.
Goldrush shall have the right, prior to accepting any bet, to temporarily suspend or permanently terminate, the furnishing of betting services to a Customer without providing any reason. Upon such suspension or termination, Goldrush shall, upon the demand of the Customer, refund to the Customer the balance of any monies held by Goldrush on deposit for the Customer, after adjusting for losses, winnings, and taxes and once such funds have been cleared into Goldrush’s bank account. Any amounts owing by the Customer to Goldrush shall become payable immediately.
The Customer shall, upon written notice to Goldrush, be entitled to terminate its contractual relationship with Goldrush at any time after the conclusion of any betting transaction placed by the Customer and after payment by the Customer of all amounts owing by the Customer to Goldrush. Goldrush shall, within a reasonable time after such termination, refund to the Customer the balance of any monies held by Goldrush on deposit for the Customer, after adjusting for losses, winnings, and taxes.
Goldrush shall accept no further bets from a Customer in respect whom the provision of services pursuant to these Terms and Conditions has been terminated, unless and until a new account application form has been submitted by the Customer and accepted by Goldrush.
Should the Customer breach any of these Terms and fail to remedy such breach within 48 hours after receipt of written notice by Goldrush requiring the Customer to do so, Goldrush shall be entitled to, without prejudice to any other rights it may have at law, forthwith terminate its contractual relationship with the Customer and to terminate or suspend any bet placed by any such Customer, whether accepted or not and/or to claim damages from the Customer. In such event, all amounts owing by the Customer to Goldrush shall become payable immediately; and Goldrush shall have a lien and right of retention over all monies of the Customer on deposit with Goldrush, pending settlement of such damages as may have been suffered by Goldrush.
Notwithstanding the generality of the foregoing, the Customer shall be deemed to be in default if the Customer passes away; the Customer commits any act of insolvency; the estate of the Customer is sequestrated; the Customer endeavours to compromise generally with his/her creditors; the Customer’s name is entered into the register of excluded persons in South Africa.
The Customer shall be liable for any legal expenses (including legal expenses on an attorney-client scale, collection charges, and tracing fees) as well as any governmental tax amount, including, but not limited to, value-added tax, which Goldrush may incur in recovering any amounts owing in respect of the Customer’s account or a result of the Customer’s breach of any of the conditions of use or the enforcement by Goldrush of any of its rights against the Customer.
The liability of Goldrush to the Customer for any damages sustained by the Customer from any cause whatsoever including any damages arising out of the negligence of Goldrush or that of its servants, agents, or sub-contractors, shall in any event and under all circumstances be limited in the event of:
- damages relating to a bet, to the amount staked by the Customer in respect of such bet; or in respect of the account of the Customer with Goldrush
- to the credit balance of such account at the time during which the damages are alleged to have occurred, after full adjustment for winnings, losses, and taxes.
Notwithstanding any other provisions in these Terms and Conditions, Goldrush shall, under no circumstances whatsoever, be liable for any loss of profits, winnings, potential profits, or any indirect or consequential damages sustained by the Customer, whether or not caused by the negligence of Goldrush, its agents or employees.
Insofar as any of the obligations of Goldrush under these Terms and Conditions are carried out by any of its servants, agents, sub-contractors, associates, or subsidiaries, the provisions of above Clauses shall apply mutatis mutandis and each of them shall be exempted accordingly.
Acknowledgement
Goldrush shall not be liable if the Customer is unable to place a bet due to congestion on any electronic communication media used for the purposes of betting.
Any acts of God, war, strike, lock-out or other labour dispute, fire, flood, explosion, the enactment, amendment or repeal of legislation, failure of electricity or any other supplies, failure of telecommunications, failure, theft, or default of any computer hardware or software or any other equipment or any other similar or different cause beyond the reasonable control of Goldrush leading to the cessation and/or restriction of the operations of Goldrush, shall entitle Goldrush to postpone its obligations to the Customer in whole or in part. In such event, Goldrush shall not be responsible for any damages of any nature suffered by the Customer, whether directly or indirectly, as a result thereof and the Customer shall not be entitled to terminate its contractual relationship with Goldrush as a result of any such occurrence.
How to Complain:
Goldrush endeavours to give you the best possible service and strives to get it right at all times. Should you feel that we have failed to offer our best service, the following is a step-by-step guide to our complaints and dispute procedure.
If you think we have made a mistake or let our standards slip, please get in touch with us, using the following methods:
· Email: [email protected]
· Phone: 077 098 4222
· Online: click on the “live chat” logo where it appears on the website
To ensure that your complaint is dealt with as promptly as possible, we request that you have the following information available:
a) Your username and Goldrush account number.
b) Your registered name and surname.
c) A detailed explanation of your complaint/claim.
d) Specific dates and times associated with the complaint/claim (if applicable).
Most concerns, complaints or potential complaints can be solved by talking to a member of our Customer Service team.
In the unlikely event that our Customer Service team cannot resolve your complaint, you may ask for your complaint to be escalated to our Customer Service Team Leader.
If you still feel that your query is not resolved, you may ask for your complaint to be reviewed by our Customer Service Manager.
The Customer Service Manager will independently review your complaint and provide you with the next steps which usually involves reporting the issue to the relevant department and providing a final response.
Should the complaint not be resolved in a timeous manner, the complaint can be escalated to the Northern Cape Gambling Board, which is the statutory body licensing and regulating Goldrush.
Tel: 081 761 9101
Other Terms & Conditions:
The maximum payout for sportsbook winnings is R1 Million.
The maximum pay-out for Lucky Numbers per customer/per event/per day is R1 000 000 (one million Rands only).
The residential address furnished by the Customer on the account application form shall serve as his/her domicilium citandi et executandi for all purposes in respect of these Terms and Conditions.
The physical address reflected in respect of Goldrush on its website, as amended from time to time, shall serve as its domicilium citandi et executandi for all purposes in respect of these Terms and Conditions. The Customer shall have the right to change its domicile by giving one week’s prior written notice to Goldrush of its change of address.
Any notice given in terms of which is delivered by hand to an officer or manager of Goldrush during the normal business hours of the addressee at its domicilium citandi et executandi shall be deemed to have been received by Goldrush at the time of delivery; or if posted by pre-paid registered post to Goldrush at its domicilium citandi et executandi, it shall be deemed to have been received by on the seventh day after the date of posting; or if transmitted by telefax to Goldrush at its domicilium citandi et executandi, it shall be deemed to have been received on the date reflected on the facsimile transmission confirmation generated by the addressor’s facsimile machine.
Goldrush may at any time amend, replace or delete any of the Terms and Conditions contained herein and shall ensure that current Terms and Conditions are available on its website. It shall be the responsibility of the Customer to ensure that he/she is familiar with the prevailing Terms and Conditions in force from time to time and the availability thereof on the website of Goldrush shall constitute sufficient notice thereof to the Customer and shall bind the Customer as if it expressly agreed to be bound thereby.
In respect of any litigation arising between the Customer and Goldrush, the Customer consents to the jurisdiction of the Court. Any relaxation or concession or extension granted by Goldrush to the Customer shall not be deemed to be a novation or waiver of any of Goldrush’s rights as outlined in these Terms and Conditions. Goldrush is entitled to supply, request or acquire any relevant credit, account-related or other information pertaining to the Customer and their account with Goldrush to or from a credit bureau, any bank or regulatory agency, or any other person or entity, should Goldrush deem it necessary to supply, request or acquire said information for verification or other purposes, and the Customer shall have no right of recourse against Goldrush by reason thereof.
The Terms and Conditions set forth herein constitute the whole agreement between Goldrush and the Customer and no agreements, representations, or warranties, other than those set out herein, shall be of any force or effect.
No addition to, variation, consensual cancellation, or novation of any of the terms set forth herein and no express or implied waiver of any of the rights arising therefrom shall be of any force and effect unless reduced to writing and signed by Goldrush and the Customer or their duly authorised representatives. Any promissory note, bill of exchange, or other negotiable instrument received by Goldrush from the Customer shall not be a novation of the debt in respect to which it is given and the Customer waives any remedies provided for by law in respect thereof.
The resulting of any match will be decided by the official results attached to that particular league/tournament. Should the result change for any reason, the updated result will be taken into consideration and paid out as such.
Should a customer deposit funds via Credit Card or Cheque Card, they shall be liable to send Goldrush a copy of the front card with which they made the deposit. Failure to do this will result in failed withdrawal requests. Any bet placed by the Customer shall be governed by the applicable provisions of the Government. It shall be the responsibility of the Customer to ensure that he/she is aware of these provisions.
The Customer undertakes to ensure strict adherence to any policy, guideline, or directive issued by the government. These Terms and Conditions and the contractual relationship between the Customer and Goldrush shall be governed by the laws of South Africa.
If the Customer places a bet from a location falling outside of the South African Monetary Area, such bet shall be subject to all appropriate exchange control regulations and the laws of the foreign jurisdiction from which such communication originates and it shall be the responsibility of the Customer to ensure full compliance with these relevant exchange control regulations and laws. Goldrush makes no warranties and shall not be liable to the Customer if it is not able to remit any monies held by it to any account held by the Customer in a foreign jurisdiction.
If Goldrush suspects that match-fixing has occurred, Goldrush reserves the right to withhold all funds on affected accounts and supply all account information to the relevant authorities and/ or refund the relevant bet.
The maximum pay-out for Lucky Numbers per customer/per event/per day is R1 000 000 (one million Rands only) no matter how many single bets have been taken and no matter whether they are across different bet types.
Although every effort is made to ensure that information displayed on our site with regards to an event is correct, it is to be used as a guide only. In the event that any information (such as score, time of the game) is incorrect, we assume no liability for this. The official site for that particular sport should be referred to in the event of any dispute.
No persons under the age of 18 years are permitted to Gamble.
Gamble with your head and not your heart.
Goldrush Online Poker – Fair Play / Integrity/ Terms Conditions/ Rules Version 2.1 | Effective 1 May 2025
- Scope
- These Poker Fair‑Play & Integrity Terms (“Poker Terms”) apply to every real‑money cash table, sit‑and‑go (SNG) multi‑table tournament (MTT) and any real poker player to player product offered on goldrush.co.za.
- They supplement the Goldrush General Terms & Conditions (GTC). Where the two documents conflict on poker integrity, these Poker Terms prevail.
- Key Definitions
- Game – Any Goldrush online poker cash table, SNG or MTT.
- Linked Account – Any Goldrush account we reasonably believe you control directly, indirectly, or in concert with others.
- Fair‑Play Breach – Collusion, chip‑dumping, soft‑play, multi‑accounting, “ghosting”, real‑time assistance, bots, seating scripts, marked cards, identity fraud, or comparable misconduct.
- Liveness Verification – A selfie video + matching ID check (via Sumsub or equivalent) confirming that the account holder is the live person playing.
- RTA – Software, charts, external advice or devices that provide real‑time decision guidance during a hand.
- Eligibility, Accounts & Linked Accounts
- One individual = one Goldrush poker account.
- Shared, rented, or proxy accounts are prohibited.
- If Goldrush detects a Linked‑Account network, all profiles inside that network are subject to 8 before any withdrawal or prize release.
- Fair‑Play Core Principles
- One mind, one seat – All decisions must be made personally and without outside help.
- Equal information – No software or hardware may reveal concealed cards or influence the shuffle/RNG.
- Transparency – Players must not conceal their true identity, location, or device.
- Prohibited Conduct
- Collusion & Soft‑Play – Sharing hole‑cards, signalling, chip‑passing, checking down with partners.
- Chip‑Dumping – Intentionally losing chips to another player or Linked Account.
- Multi‑Accounting & Ghosting – Controlling multiple accounts in the same Game; letting another person play your session.
- RTA & Bots – Solver‑driven play, decision engines, seating scripts, HUDs giving real‑time GTO advice.
- Data‑Mining – Importing or purchasing hand histories you did not personally play.
- Identity Fraud – Forged documents, VPN/proxy masking to avoid self‑exclusion or jurisdictional limits.
- Monitoring & Detection
- Behavioural analytics – Bet‑size sequences, timing patterns, seat‑selection paths.
- Device fingerprinting & geolocation – IP, hardware ID, location checks.
- Process scans – (Where lawful) client checks for prohibited software.
- Data sharing – Suspicious data may be shared with regulators, peer operators and law‑
- Sanctions Ladder
- Notice – Formal warning; educational resources.
- Restrictions – Chat gag, table/seat limits, time‑bank reduction.
- Financial – Voiding hands; removal or reversal of winnings; claw‑back of paid funds.
- Account – Temporary suspension, permanent closure, blacklisting of Linked Accounts.
- External – Suspicious‑Transaction Report (FIC); regulator and/or SAPS referral.
- Linked‑Account Procedure & Liveness Verification
- Freeze on Detection – If a Linked‑Account network is identified, balances, tickets and pending withdrawals for all associated accounts are frozen.
- Mandatory Liveness – Every profile in the network must complete Liveness Verification.
- Game‑Play Review – Goldrush analyses hand histories for collusion, RTA or other Fair‑Play Breaches.
- No Payouts Until Clearance – No withdrawals, ticket conversions or prize releases are processed until every linked profile passes both checks and the investigation is closed.
- Timelines – Standard review: ≤14 days. Complex cases: ≤90 days (players notified if extension required).
- If Linked accounts, participate in the same event / table / tournament, both accounts winnings will be cancelled and will be disqualified from the tournament. Entry stakes / top- ups / rebuys / add-ons etc, will be refunded. (Tournament fees may be withheld at the discretion of Goldrush)
The winnings will be redistributed to the players that move up the ranking due to the disqualifications.
- Any promotion to further events in the case of satellites / phase’s will be cancelled and awarded to accordingly to runner up’s.
- Withdrawals & Withholding
- Deposits must meet the GTC one‑time wagering requirement before withdrawal.
- Funds connected to a suspected Fair‑Play Breach may be withheld, reversed or confiscated per 7 and 8.
- Tournament Cancellation – Entry-Fee Treatment
- Direct Buy-In to the Main Event:
If the scheduled tournament is cancelled before it begins, 100 % of the buy-in (and any associated fees) is automatically credited back to the Player Wallet from which the funds were taken.
- Qualifier (Satellite / Freeroll Phase) Entrants:
Cash Expenditure at the Qualifier Stage:
Any real-money amount the player paid to enter or continue in a satellite, phase-qualifier, or freeroll (including registration fees, re-buys, or add-ons) will be refunded in full to the Player Wallet if the resulting Main Event is cancelled.
- Prize Tickets or Credits Won Without Cash:
Seats or entry tickets won without any cash expenditure remain non-cashable.
In the event of a cancellation, the credit will be:
re-issued for the rescheduled Main Event (or for an event of equal value designated by the Goldrush), or converted into a Casino Bonus, in which case the standard Casino Bonus turnover requirements and wagering conditions apply.
- Tickets / Entries won without cash may not be withdrawn, redeemed for cash, or transferred to another player or account.
- Investigation costs.
- Goldrush may deduct reasonable processing fees from confiscated funds to cover investigation costs.
- Disputes & Appeals
- File a written appeal to [email protected] within 7 calendar days of sanction notice.
- Goldrush responds within 14 days (extensions notified).
- Unresolved matters may be escalated to the Northern Cape Gambling Board or another recognised ADR body; their decision is final.
- Responsible Gambling
- Play responsibly. For counselling or self‑exclusion assistance call NRGP 0800 006 008 or visit the Responsible Gaming section of our website.
- Amendments
- Goldrush may amend these Poker Terms at any time. Updated versions are posted on goldrush.co.za and become effective immediately for all future play.
- Governing Law & Jurisdiction
- These Poker Terms are governed by the laws of the Republic of South Africa.
- After ADR/regulator avenues are exhausted, disputes fall under the exclusive jurisdiction of the High Court of Gauteng.
- Acceptance
- By logging in, depositing, joining a table, registering for any tournament, or otherwise continuing to use the Goldrush poker platform after the Effective Date, you confirm that you have read, understood and agreed to abide by these Poker Terms and the Goldrush General Terms & Conditions.
- No Additional Compensation
Apart from the remedies set out above, Goldrush will not be liable for any additional compensation or costs incurred as a result of the cancellation. - Operator & Regulatory Notice
- goldrush.co.za is operated by Kerlifon (Pty) Ltd (Reg 2014/035259/07), licensed and regulated by the Northern Cape Gambling Board.
- Physical address: Shop 1, Kathu Shopping Centre, Ben Afred Road, Kathu, RSA.
- No persons under 18 may gamble. Under‑age gambling is illegal and a criminal offence.
- National Responsible Gambling Programme: 0800 006 008 — Winners know when to stop.
Feel the Poker Rush
ACCUMULATOR / MULTI LEG SOCCER BONUS
• This bonus allows punters to enjoy up to 600% additional bonus on their potential winnings.
• To be eligible for the bonus you must meet the following criteria:
1. Only bets at odds of 1.30 or more will qualify as an additional leg and increase your bonus
percentage.
2. ONLY Soccer Accumulator / Multi Leg will qualify for the Bonus.
3. You must have an active Gbets / Goldrush account.
4. The Win Boost is calculated on multiple bets with TWO or more selections. (MIN 2 Legs for
boost to apply)
5. Only pre-match bet legs qualify for the promotion.
6. Maximum win limits apply and cannot exceed the default maximum win limits as they
appear on our bet win limits terms and conditions.
7. If the winning amount exceeds the limit, then the MAX win limit applies.
8. The boost starts from 3% (for three events) and it increases as you add more selections to
the betslip, up to 600%. The more selections you add to your betslip, the bigger your Win
Boost.
9. Total Win Boost on the BOOST PORTION, on winning bets cannot exceed a maximum of
R600,000 (Six hundred thousand) on BOOST PORTION of the Bet. Any amount exceeding
the maximum will be limited to R600,000 bonus win thereafter.
10. Single Bets, Live in Play bets as well as Outright and Tournament bets are not eligible for
boosted winnings.
11. If selections are cancelled or voided, only the remaining qualifying selections will be
eligible for the Win Boost. The remaining selection must meet the minimum odds and
number of bets required to be awarded a Win Boost. The actual boost awarded can
therefore be different to the boost amount stated in the original betslip.
12. Should you take an early cash out option on your betslip, your Win Boost will be forfeited.
13. Win Boosts are automatically shown in your betslip, if you do not see a Win Boost, then you
do not qualify. No manual adding of boosts will be done.
14. We reserve the right to monitor all customer activity for cheating, irregular play and bad
faith. All such activity is prohibited and may result in the immediate dismissal from any
promotion.
15. Irregular play at Gbets / Goldrush will be cause for instant dismissal from any Promotion.
16. In order to participate, the customer must be over the age of 18.
17. Gbets / Goldrush reserves the right to revoke this promotion at any time and without cause
or notice.
18. Gbets / Goldrush reserves the right to change any of its terms and conditions at any time
and without cause or notice.
19. Every entrant participating in the promotion shall be deemed to have acknowledged and
accepted the rules by virtue of their participation.
20. This competition is not open to Gbets / Goldrush, employees, managers and their relatives.
21. By entering and participating, the entrant agrees to hold harmless, defend and indemnify
Gbets / Goldrush from, and against, any and all claims, demands, liability, damages or
causes of action (however named or described), losses, costs or expenses, with respect to,
or arising out of, or related to (i) entrant’s participation in the Predict and Win, or (ii)
entrant’s participation in any prize-related activities, acceptance of a prize and/or use or
misuse of a prize (including, without limitation, any property loss, damage, personal injury
or death caused to any person(s).
22. These rules are valid for Gbets / Goldrush website. It does not apply to any of our retail
stores
23. WINNERS KNOW WHEN TO STOP. National Responsible Gambling Programme Toll-Free Helpline: 0800 006 008
24. Gbets / Goldrush Our General T’s & C’s apply.
To the fullest extent permitted by law, Goldrush does not warrant:
- that the Platform and functionality thereof will meet Your requirements;
- the proper performance of the Platform or Service;
- that the operation of the Platform will be reliable, always on time, secure, uninterrupted or error-free;
- that all Platform errors or defects will be corrected.
Any information and material downloaded or otherwise obtained through the use of the Platform is done at Your own discretion and risk. No information obtained by You from the Platform, whether oral or written, will create any warranty not expressly stated in these Website Terms.
To the fullest extent permissible by law, Goldrush disclaims all warranties and conditions with respect to the Platform and/or Service, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose and non-infringement.
Promotion Period:
- This promotion is valid from 14 November 2025 to 16 November 2025.
- Goldrush reserves the right to amend, suspend, or end the promotion at any time.
Eligibility:
- The promotion is open to selected and specifically targeted players.
How to Participate:
- Deposit R500 or more during the promotion period to qualify.
- Each qualifying deposit of R500 grants the player 2 attempts to unbox a Gift Box and reveal a mystery prize.
- one qualifying deposit per day will be counted, awarding a maximum of 2 unboxing attempts per day for the duration of the campaign.
Mystery Prizes:
Every participant is guaranteed to win a prize with each unboxing attempt.
Possible prizes include:
🎰 R5000 Casino Bonus
🎰 R200 Casino Bonus
⚽ R150 Sports Bonus
⚽ R50 Sports Bonus
🍬 20 Free Spins on Gates of Olympus & Sugar Rush at R12 per Spin
🍬 30 Points
Prize Rules:
- All prizes are randomly generated upon unboxing.
- Once awarded, a prize cannot be changed, transferred, or exchanged for cash or any alternative reward.
- Bonuses and Free Spins will be credited automatically to the player’s account after unboxing.
- Free Spins are valid on Gates of Olympus & Sugar Rush only and must be used within the time stated in the offer.
- All bonuses and Free Spins are subject to standard bonus terms and wagering requirements.
General Rules:
- Only deposits made between 14 and 16 November 2025 qualify for unboxing attempts.
- Any fraudulent, abusive, or irregular gameplay may lead to disqualification and forfeiture of prizes.
Jesse Kriel R100 Rugby Bet! The bet must be placed as one single bet, or multi-bets and odds must be above 1.5. Max Payout is R100. A minimum deposit of R25 must be or have been made to qualify for the payout. Claimed Bet expires 2 days after issue. To claim, use Promo Code JesseKriel100 on the Bonus Page under Sportsbook in your profile section. Promo ends 31 December 2026. Max number of claimants is 5000. Fastest Fingers First!